Medilogic is partnered with VectraCor and is the Official Support Agent of QRS Products in Australia. With our in house technical support and integrations team, you can be rest assured that you will be backed up by the technical expertise necessary to keep your devices running smoothly and hassle free.
We provide the best Technical Support possible for QRS 12-Channel Universal Smart ECGs, QRS Orbit Portable Spirometers, and Office Medic Software across the whole of Australia. All QRS ECG and Spiro purchases in Australia comes with free Office Medic Installation + Integration performed by Medilogic (Terms & Conditions Apply, contact us to find out more).
We can assist with:
• Trouble installing Office Medic Software.
• Integration issues with Office Medic and Best Practice Orchid / Medical Director.
• Require an Office Medic Database Migration on a PC / Server.
• ECG or Spiro reports no longer printing correctly.
• Incorrect, erroneous, or corrupted data.
• ECG is displaying a 'Leads Off' or 'Cable Not Found' error.
• Spirometry is displaying a 'Missing Sessions.txt error.
• Activate and download Office Medic Software.
Please speak to the QRS Support Chat Bot in the link below for all Technical Support and enquiries you may have about the QRS 12-Channel Universal Smart ECG, the QRS Orbit Portable Spirometer, and Office Medic Software & Integrations.
Office Medic Software can be downloaded via the QRS Support Chat Bot.
QRS Support Documentation
Office Medic Software Installation Guide
Office Medic Integration With Best Practice Orchid Guide - Free Integration between Office Medic and Best Practice.
QRS ECG - Cable Not Found Troubleshooting Guide
QRS ECG - Leads Off Troubleshooting Guide
QRS ECG - Leads Artefact Troubleshooting Guide
If you require further assistance, please fill out the form below. A QRS Support Technician will respond to you within 48 hours.
We can assist with:
• Trouble installing Office Medic Software.
• Integration issues with Office Medic and Best Practice Orchid / Medical Director.
• Require an Office Medic Database Migration on a PC / Server.
• ECG or Spiro reports no longer printing correctly.
• Incorrect, erroneous, or corrupted data.
• ECG is displaying a 'Leads Off' or 'Cable Not Found' error.
• Spirometry is displaying a 'Missing Sessions.txt error.
• Activate and download Office Medic Software.
Please speak to the QRS Support Chat Bot in the link below for all Technical Support and enquiries you may have about the QRS 12-Channel Universal Smart ECG, the QRS Orbit Portable Spirometer, and Office Medic Software & Integrations.
Office Medic Software can be downloaded via the QRS Support Chat Bot.
QRS Support Documentation
Office Medic Software Installation Guide
Office Medic Integration With Best Practice Orchid Guide - Free Integration between Office Medic and Best Practice.
QRS ECG - Cable Not Found Troubleshooting Guide
QRS ECG - Leads Off Troubleshooting Guide
QRS ECG - Leads Artefact Troubleshooting Guide
If you require further assistance, please fill out the form below. A QRS Support Technician will respond to you within 48 hours.
QRS Technical Support Form
Please fill out the form and provide details of the issue in the last section. Provide the error message if possible.
QRS Products
