When Dr Rainer Heigl and Dr Anna Benes set out to establish 4D Skin Clinic in Belmont North in 2016, they had a clear vision for the practice they wanted to build. Supporting them along the way was Practice Manager Annette Heyes, who brought 25 years of experience in skin cancer medicine, including experience managing both corporate clinics and private practices.
Having already worked with Medilogic for three years, Annette knew the company could provide the reliability and support required to keep a busy medical practice running. Competitive pricing, dependable delivery and the ability to respond quickly when supplies were needed made continuing with Medilogic a practical choice when 4D was established.
"It was an easy decision... Medilogic had already proven themselves to be a very solid company”
Annette Heyes
Practice Manager
Since opening, 4D has grown significantly from the smaller clinic it once was. The practice now has seven doctors, a highly trained nursing team and a dedicated administrative team supporting the day-to-day needs of both staff and patients. As the practice has grown, so too have its requirements for medical supplies, equipment and sterilisation.
Medilogic has supported 4D through these changes, providing ongoing consumables as well as updated equipment and products aligned with changing sterilisation standards.
For Annette, reliability comes down to knowing that the products ordered will arrive when expected and perform as they should. Consistent consumable standards, next-day delivery and responsive customer service have helped 4D maintain the supplies it needs without unnecessary disruption to the practice.
"When you place an order of your variable consumables, they all turn up, as expected, in full and usually the next day”
Annette Heyes
Practice Manager
For 4D, the relationship with Medilogic has continued to evolve alongside the practice. What began with an established relationship has developed into ongoing support helping 4D continue to grow while keeping its focus on providing high-quality care to its patients.
