Frequently Asked Questions
Please also check our Shipping Policy and Terms of Service.
How much does shipping cost?
Delivery is free for all orders over $300 exc. GST (Excluding bulky/heavy items). $18 (exc. GST) flat rate shipping charge applies to all orders under $300 exc. GST (Excluding bulky/heavy items. Further shipping costs may apply to remote areas)
How long will it take to get my orders?
All orders placed before 2pm are dispatched the same business day (in stock items only). We typically reach most metro areas in NSW, QLD and VIC overnight.
Can I speak to a Sales Representative?
Yes, we have sales representatives available Australia wide to discuss your requirements. Our experienced sales representatives are able meet you at your Medical Facility and outline the many advantages of working with Medilogic.
Do you sell pharmaceuticals or vaccines?
Yes, but our range of Pharmaceuticals and Vaccines are only available at our Medilogic HUB online ordering platform. If you are new to Medilogic you can register online or contact one of our customer service team to set up an account in no time.
